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2 2020
IT Helpdesk Team Member(898)


IT Helpdesk Team Member(898)



!!! Please indicate in the subject line of your e-mail the position and NUMBER 898, you are applying for.

Job description
The Helpdesk Team Member will be a part of a professional and service-oriented helpdesk team, working with diverse and cutting-edge technologies and will be responsible for providing IT support globally.
The perfect candidate would mix technical and customer service skills and be passionate about technology and helping people.
As a company spread over 22 countries, we offer an enriching working environment, in which youd be able to experience challenging technologies and latest state-of-the-art platforms.

In this position, you will:
Provide IT support for our employees worldwide
Follow up with our employees and provide best-in-class service
Gain knowledge in cutting edge IT platforms, applications and infrastructure
Strong customer service and troubleshooting skills
Ability to communicate technical information, both verbal and written, to a wide range of end-users
Create and revise training materials, mentor new team members

Requirements
1+ years of experience with providing IT support
Experience with Windows 10, Office 365, Windows Servers, TCP/IP, Active Directory
Customer service oriented
Eager to learn and grow professionally

Platforms we use
Microsoft Windows Office 365, SharePoint, OneDrive, Skype for Business, Active Directory, SQL
Windows desktop and server operating systems
Cloud based applications: Salesforce, SuccessFactors
Networking, VPNs, remote access, IP Telephony

Required Languages
Fluent English (writing and speaking)

We offer you :
An exciting job opportunity in a fast moving and fascinating industry with unique learning
experience in our company
Professional Trainings on Gilat Satellite Networks technologies and practice in our fully equipped
laboratories
A competitive salary linked to your performance
Lunch compensation
Refreshments
Private medical insurance

To learn more about the company please visit our web page www.gilat.com
If you are willing to work in a good International Company and you correspond with the profile, please send a CV to: hrjobs@gilat.com

Note: Only CVs written in English shall be taken into consideration!

!!! Please indicate in the subject line of your e-mail the position and NUMBER 898, you are applying for.


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