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19 2019
Support Engineer (Late shift)


HR-Consulting (www.search4staff.com), on behalf of its client, an international company, is looking for candidates to fill the position of:

Support Engineer (Late shift)

Company:
Foreign company specialized in IT field.

Main responsibilities:
● First point of contact for our customers;
● Diagnose and troubleshoot customer complaints;
● Communicate with customers to resolve issues;
● Properly escalate unresolved issues to appropriate internal teams (e.g. software developers);
● Document technical knowledge in the form of notes;
● Maintain jovial relationships with clients.

Requirements:
● Proven work experience as a customer technical Support or similar role experience with software tools like word, excel and databases;
● Ability to diagnose and troubleshoot basic technical issues;
● Excellent problem-solving and communication skills;
● Ability to provide step-by-step technical help, both written and verbal;
● English - upper-intermediate to advanced;
● Basic photo editing skills (preferred);

The company offer:
● Amazing team to work with;
● Interesting projects;
● Competitive salary;
● Official employment in an IT Company in a dynamic startup environment.

To apply, please submit your CV to HR-Consulting e-mail: bb50@search4staff.com ; Please, indicate the relevant vacancy code SE1 in the subject line or CV.

Phone: 069104433

Short-listed candidates will be contacted and invited for interview.


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